ICT Quality Assurance Engineer develops, implements, and manages technical quality assurance processes and procedures to evaluate the efficiency, validity, value, and functional performance of computer systems and environments, as well as auditing systems to ensure compliance with and adherence to accredited external and internal industry quality standards and regulations. The work of ICT quality assurance teams may be supervised by an ICT quality assurance engineer.
ICT Quality Assurance Engineers ANZSCO 263211
Level 1 or Equivalent
Computer Systems Auditor
Systems Auditor (ICT)
Skills Assessment Authority
ACS (Australian Computer Society)
Quality Manager (ICT)
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Unit Group: 2632
ICT Support and Test Engineers
ICT Quality Assurance Engineers develop procedures and strategies to support, create, maintain, and manage technical quality assurance processes and guidelines as well as system infrastructure, investigate, analyze, and resolve system problems and performance issues, and test system behavior, functionality, and integrity.
The majority of professions in this unit category need a level of expertise equivalent to a bachelor’s degree or more. For the formal qualification, at least five years of relevant experience and/or equivalent vendor certification may be substituted. In some cases, in addition to the official qualification (ANZSCO Skill Level 1), appropriate experience and/or on-the-job training may be necessary.
- IELTS result with a minimum score of 6 in writing, listening, reading), 7 in speaking, and 7 overall.
- OET result with a minimum grade B in all sections.
- TOEFL iBT with a minimum score of 12 in listening, 13 in reading, 21 in writing, 23 in speaking, and overall 93.
- PTE Academic with a min score of 50 in (writing, reading, listening), 65 in speaking, and 65 overall.
Tasks to Perform
- Developing and revising technical documentation such as procedural, instructional, and operational guides and manuals, technical reports and specifications, and maintenance inventory systems.
- Planning and carrying out quality audit inspections, as well as assessing and reviewing systems, data, and documentation.
- Assisting with system troubleshooting, diagnosis, testing, and resolution.
- Recommending corrective action plans and improvements in the resolution of non-compliance with standards discovered through the process and procedure monitoring and auditing.
- Testing, finding, and diagnosing functionality issues and defects in systems, and writing code following defined testing methodologies, rules, and quality standards to ensure systems run as expected.
- Reviewing and assessing organizational systems architecture, as well as advising existing and future hardware and software strategies and directions.
- Identifying deviations and possible high-risk areas in ensuring standard and procedure adherence.
- Evaluating, analyzing, and diagnosing technological difficulties and issues such as desktop installation, maintenance, repair, upgrade, and configuration, as well as troubleshooting of desktops, software, hardware, printers, the Internet, email, databases, operating systems, and security systems.
- Creating, implementing, and delivering technical assistance and training in application software and operational processes.
- Communicating, teaching, and coordinating with users and management to ensure understanding and adherence to standards, procedures, and quality control concerns and activities.
Occupation Lists and Related Core ICT Units
Developer Programmers develop, maintain, and modify software application code, construct technical specifications and write technical documentation. Following are the occupation lists and related core ICT units:
On the Occupation Lists
- Combined Skilled Occupations List (STSOL MLTSSL)
- Medium Long Term Strategic Skills List (MLTSSL)
- RSMS Occupations List (RSMSL)
Not on the Occupation Lists
- Labour Market Testing Required for 457 List (LMTL)
- Short-Term Skilled Occupation List (STSOL)
Related Core ICT Units
Closely Related Core ICT Units
- Risk Management
- ICT Security
- Operating Systems – (Unix, Linux, Xenix, Network OS)
- Business Process Reengineering
- Testing Strategies and Methods
- Quality Management – (Quality Assurance, Software Quality)
- Software Engineering
- Software Validation – (Software Testing)
- Computer Audit
Additional Closely Related Core ICT Units
- Database Management Systems – (Relational Database, Object-Oriented Database)
- Programming – (C, C++, Objective C, Visual C, Basic, Visual Basic, Java, Assembler, Cobol, Pascal, PL/1, Fortran, PHP, Pearl, AS3, FoxPro, and similar)
- Data communications – (WAN, LAN)
- Computer Science
- Database Implementation
- Digital Communication
- Internet Forensics
- Software Architecture
- Network Architecture
- Introduction to ICT – (Introduction to Computer Science, Computer Theory, Introduction to Business Computing, Computer Science I)
- Introduction to Information Systems
- Computer Forensics
- Database Design
- Information Security – (Data Security)
Frequently Asked Question
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– One Passport Size Photograph
– Bio Page of Identity Proof
– CV / Resume
– English Test Result Card
– Three Career Episodes
– Certificate of Degree
– Certified Academic Transcripts
– 3 Career Episodes
– Continual Professional Development (CPD) Report
– Summary Statement